Software Integrations

Identified and implemented software to integrate inventory management with third-party logistics warehouse proprietary system who was managing wholesale orders and inventory counts.

  • Identified three potential custom software solutions with development partners to accomodate the needs of both partners
  • After in-depth software exploration, we selected the most viable solution
  • Developed standard operating procedure for internal management

Refunded orders caused by inventory inconsistencies between the online store and fulfillment warehouse dropped to less than 2% of total order volume. Customer reviews and sentiment analysis showed a significant increase in satisfaction with the order process.